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  • Don Manis

staying in the race


“Staying in the Race,” – appears in Best’s Review, December 2001-For Property Casualty insurance, “Business Retention” has always taken a back seat to its sexy cousin, “New Business Production.” However, companies and agencies are increasingly analyzing retention and focusing on improving it. Even small improvements in retention can make large improvements to profitability levels.

http://www.thefreelibrary.com/Staying+in+the+Race%3a+Policy+retention+affects+insurers%27+product...-a080898423


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